Mr. Rohit: Hello, Rohit here. Hi, Venkat, how are You? How is your wife, and the children? Yes, I can come to the club on Friday.
[phone call continues for the next 10 minutes..]
After Mr. Rohit hangs up he calls his secretary and tells her in an extremely unfriendly way to bring them coffee.
Dirk Jan is shocked by this rudeness. "If I would speak to my secretary in Holland in the same manner, she would quit immediately and probably sue me for inproper behaviour".
1 comment:
Hi, I read somewhere about this equity theory which focuses on how motivation is affected by people's perception of how fairly they are being treated. This theory may explain the difference in the way employees such as secretaries are treated in India and Holland. In Holland we have an extreme need for equal treatment.
Dutch Managers should not treat their subordinates as inferiors. It is out of the question to act 'bossy'. If you do that you will not be able to get anything done from her (or him).
Post a Comment